Hi,
Can I get O365 to access the ticket database in Zammad?
I’m trying to get tickets with a specific Tag in Zammad synched with a Sharepoint, or Planner Table.
Is this possible?
Thanks
Hi,
Can I get O365 to access the ticket database in Zammad?
I’m trying to get tickets with a specific Tag in Zammad synched with a Sharepoint, or Planner Table.
Is this possible?
Thanks
Hi @Francescol
you could use Integromat for this.
Use the Zammad - Search tickets module:
Search for “Tags:[your tag]”
Create a webhook in Zammad and trigger it based on your needs/setting.
Then set up a webhooks module in Integromat
The next module in Integromat would be the Planner or Sharepoint module.
Cheers,
Gijs
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