Translations are stored within the database. No, please don’t fiddle in it directly.
Instead, use the translation endpoint within the admin menu of Zammad.You can find more information on this page regarding this topic:
https://admin-docs.zammad.org/en/latest/system/translations.htmlYou can also push your translations to the central translation server of Zammad to help other Zammad users.
Source: Change Translations - #5 by MrGeneration
How to translate messages in i.e. zammad/db/seeds/triggers.rb ?
I can’t find “Thanks for your inquiry” in the translation endpoint within the admin menu of Zammad.
Unfortunately, the doc don’t help
You can also push your translations to the central translation server of Zammad to help other Zammad users.
In the french interface, it’s not obvious how to do that