Hello Zammad, Your software is amazing and we are making extensive use of the CTI interface with asterisk but we have one small “problem” (it’s more an improvement on security between calling parties). When a customer calls us for support we find it tricky to identify the calling user just by tick…

Feature Request: Telephone Pin Code

MrGeneration August 30, 2019, 10:42am 6

Right now we don’t really have documentation on that that will help.

But, thorsten mentioned how addons work here:

I hope that helps you into the right direction.