Hi, there are already a couple of times others have asked for this feature here and here, I was looking for this in the interface and couldn’t find it. If someone sends a ticket with a bunch of files attached which need to be saved as is to be applied somewhere else. It is very useful to be able to download the whole thing at once, instead of tediously clicking and saving each file separately. Not to mention the chance of errors and forgetting one of them.
It would be really nice if this feature got some love from someone…
Cheers
/Simon