Wow. Just wow.
Actually what’s keeping Zammad developed and is paying us is exactly those people wanting custom developments, paying for service contracts or hosting services.
I never said (EVER) that we don’t want to put things on our documentation, I simply told you that this is the wrong place! Our devs are working on a developer documentation, but it is simply not ready for being public!
And do explain why the page you linked is wrong:
The page you linked is located within our administrator documentation for those who administrate Zammad via it’s WebApp. It’s no place for “development” stuff, as it really is out of scope of this documentation Part.
User-Documentation is for the agents, so the frontend on how to use Zammad as daily tool.
Last but not least docs is the system admin (so the guy on the console) documentation which gives insights to console stuff and API magic.
We at Zammad are working hard for the product, we’re kind of living for it and most of us even spend their free time on helping you guys in the community, taking a look at bugs and stuff. To me the above is an insult, as I love this product and I’m standing behind it completely.