Chat WebSockets API Documentation


In the company I work, we have been using Zammad for ticket management and other useful features. We also have android/ios native apps, where we would love to integrate the zammad chat feature. I noticed you provide a javascript integration, but this is not possible to use in android, not even inside a WebView.
We are willing to implement with our own logic the chat communication, just curious if Zammad has a public websockets API for the chat feature. Any help will be appreciate it. Thanks in advance.



We are willing to contribute to the Zammad team with a Zammad Chat Integration for Android and iOS.


@thorsteneckel might help you at this point, when he found time


Hi folks. I moved the thread over to the Development category since this is more about the internals of Zammad and the lacking documentation.

However, I posted a short introduction earlier on how to initialize a WebSocket connection and the existing backends. Please let me know if there is more information needed. I’m happy to help.


Thanks for the reply.