Become a beta tester for Zammad 6.0

:loudspeaker: Attention all tech and Zammad enthusiasts::loudspeaker:
Do you enjoy trying out new software and discovering and reporting on bugs and glitches? If so, we’re looking for beta testers like you :index_pointing_at_the_viewer: !

We listen to our community and constantly refine our software to meet the needs of our users. Currently, our development team is working on the next generation version of Zammad and you can be one of the first :unicorn: to experience it.

As a beta tester, you will become an important part of the development process and have a real impact :boom: on the final product. Your feedback will help us to ensure that our software is of the :top: highest quality before it is released to the general public.

So if you’re an early adopter, don’t miss the opportunity to test the new features and functionality. Spoiler alert: the new version comes with a MobileView :selfie: :tada:

:arrow_right: How can you become a beta tester for Zammad? It’s easy! Simply follow these steps:

  • download the packages either via GitHub or (important hint for package code: please replace stable with develop-pre-release-60 → see example in the comment below!)
  • report a bug here.
  • ask for technical assistance or other questions by replying in the comment section below this article

Please note: This is a beta version not the productive system. Zammad 6.0 will be available :soon: , just in time for the summer season. Starting with Zammad 6.0, Redis will be required to operate Zammad (read more here). Additionally, please refer to the pre-release documentation for specifications regarding the beta version, e.g. MobileView and Webhooks.

:calling: Download now :calling:
What are you waiting for? Get your new Zammad (beta) Major Version and be among the first to get an early look at what’s in the works. We look forward to your participation and your feedback! :muscle: :pray:


Package code example for Ubuntu

Instead of:

$ echo "deb [signed-by=/etc/apt/trusted.gpg.d/pkgr-zammad.gpg] 22.04 main"| \ tee /etc/apt/sources.list.d/zammad.list > /dev/null

Adjust to:

$ echo "deb [signed-by=/etc/apt/trusted.gpg.d/pkgr-zammad.gpg] 22.04 main"| \ tee /etc/apt/sources.list.d/zammad.list > /dev/null


Or replace stable with develop-pre-release-60 in any other repository file of your system, if you’re on a already installed package installation!

Please note that you’ll have to extend your vhost configuration file by a new proxy directive. If you don’t the mobile view will partly be non functional. These changes are not automatically applied!

nginx lines:

apache lines:


Zammad 6 is live!
Now’s a good time to switch your repo back to stable :slight_smile:


After we successfully launched the new major release, I of course wanted to thank all testers and feedback providers!

1 Like

We upgraded to 6 today and I’d like to thank everyone for the great release! Update was smooth and failsafe, mobile view is outstanding! Congratulations to Zammad!