Become a beta tester for Zammad 6.0

KoJie · May 10, 2023, 7:10am

Attention all tech and Zammad enthusiasts:
Do you enjoy trying out new software and discovering and reporting on bugs and glitches? If so, we’re looking for beta testers like you !

We listen to our community and constantly refine our software to meet the needs of our users. Currently, our development team is working on the next generation version of Zammad and you can be one of the first to experience it.

As a beta tester, you will become an important part of the development process and have a real impact on the final product. Your feedback will help us to ensure that our software is of the highest quality before it is released to the general public.

So if you’re an early adopter, don’t miss the opportunity to test the new features and functionality. Spoiler alert: the new version comes with a MobileView

How can you become a beta tester for Zammad? It’s easy! Simply follow these steps:

download the packages either via GitHub or packager.io (important hint for package code: please replace stable with develop-pre-release-60 → see example in the comment below!)
report a bug here.
ask for technical assistance or other questions by replying in the comment section below this article

Please note: This is a beta version not the productive system. Zammad 6.0 will be available , just in time for the summer season. Starting with Zammad 6.0, Redis will be required to operate Zammad (read more here). Additionally, please refer to the pre-release documentation for specifications regarding the beta version, e.g. MobileView and Webhooks.

Download now
What are you waiting for? Get your new Zammad (beta) Major Version and be among the first to get an early look at what’s in the works. We look forward to your participation and your feedback!

KoJie · May 10, 2023, 7:10am

Package code example for Ubuntu

Instead of:

$ echo "deb [signed-by=/etc/apt/trusted.gpg.d/pkgr-zammad.gpg] https://dl.packager.io/srv/deb/zammad/zammad/stable/ubuntu 22.04 main"| \ tee /etc/apt/sources.list.d/zammad.list > /dev/null

Adjust to:

$ echo "deb [signed-by=/etc/apt/trusted.gpg.d/pkgr-zammad.gpg] https://dl.packager.io/srv/deb/zammad/zammad/develop-pre-release-60/ubuntu 22.04 main"| \ tee /etc/apt/sources.list.d/zammad.list > /dev/null

MrGeneration · May 10, 2023, 11:33am

Or replace stable with develop-pre-release-60 in any other repository file of your system, if you’re on a already installed package installation!

Please note that you’ll have to extend your vhost configuration file by a new proxy directive. If you don’t the mobile view will partly be non functional. These changes are not automatically applied!

nginx lines:

github.com

zammad/zammad/blob/develop/contrib/nginx/zammad_ssl.conf#L103-L113


      
          # action cable
          location /cable {
            proxy_http_version 1.1;
            proxy_set_header Upgrade $http_upgrade;
            proxy_set_header Connection "Upgrade";
            proxy_set_header CLIENT_IP $remote_addr;
            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
            proxy_set_header X-Forwarded-Proto $scheme;
            proxy_read_timeout 86400;
            proxy_pass http://zammad-railsserver;
          }

apache lines:

github.com

zammad/zammad/blob/develop/contrib/apache2/zammad_ssl.conf#L50-L51


      
          # action cable
          ProxyPass /cable ws://127.0.0.1:3000/cable

MrGeneration · June 6, 2023, 10:42am

Zammad 6 is live!
Now’s a good time to switch your repo back to stable

KoJie · June 8, 2023, 9:15am

After we successfully launched the new major release, I of course wanted to thank all testers and feedback providers!

maxxer · June 8, 2023, 9:43am

We upgraded to 6 today and I’d like to thank everyone for the great release! Update was smooth and failsafe, mobile view is outstanding! Congratulations to Zammad!