#{article.body_as_html} uses the last article, even private ones

[MrGeneration]

This thread may help you on your journey:

Zammad Package Best Practices

There seems to be lots of movement around packages the past months! This is really great for the community. Here are a few I know of: RocketChat channel - https://github.com/genouest/zammad-rocketchat Cloudvox SMS Gateway - https://github.com/lcx/zammad-sms-cloudvox Hardening default settings - https://gitlab.com/digiresilience/link/zammad-addon-hardening A blank package template - https://gitlab.com/digiresilience/link/zammad-addon-template I’m in the process of refactoring our Signal a…