#{article.body_as_html} plus attachments

vtulin · July 13, 2019, 5:11pm

There was an issue using #{article.body_as_html} placeholder if there was attachements in reply it attached them to email. That was fixed https://github.com/zammad/zammad/issues/2483
What is current valid way to add attachments with placeholders or any other option?

MrGeneration · July 18, 2019, 11:05am

There currently isn’t any way to do so.

But we have an enhancement issue for this without any ETA:

github.com/zammad/zammad

Add attachment via Trigger and scheduler if wanted by admin

opened 04:44PM - 20 Feb 19 UTC

closed 11:34AM - 16 Aug 21 UTC

MrGeneration

enhancement admin area trigger prioritised by payment

### Infos: * Used Zammad version: 2.9 and older * Installation method (source, package, ..): any * Operating system: any * Database + version: any * Elasticsearch version: any * Browser + version: any * T#1073863, 1078540, 1084808 ### Expected behavior: * A possibility to send out article attachments via Trigger, if wanted. ### Actual behavior: * No option to send out article attachments via Trigger. ### Steps to reproduce the behavior: * none ### Possible solution: Adding a checkbox (if "E-Mail" is selected for sending out) giving the user the possibility to include attachments of the article on sendout. ![image](https://user-images.githubusercontent.com/6549061/53108325-1f882400-3537-11e9-8e8f-6df12f61b592.png)

vtulin · July 18, 2019, 11:45am

Good to know. More triggers! Subscribed.