Hi, i use the API endpoint “tickets/mass_update” to mass update ticket attributes. I find the endpoint very useful and wonder why there is no documentation on it. Are there any reasons for this?
Hi @chw0
thanks for asking. There is no specific reason for that, I think it was just not important enough, so far.
I created an issue on Github and will add additional information to the documentation.
Your topic is going to be closed here.
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Hi again
We just had an internal coordination and it turned out that it has a reason, why this endpoint is not documented. Before the documentation is done, the endpoints have to be improved and a proper error handling has to be implemented.
Means there is currently no documentation for that. We will create it in the future after re-factoring some code.
Thanks for the feedback I was able to figure out my use case myself, but i was concerned that the endpoint might be removed or so