- Used Zammad version: 3.1
- Used Zammad installation source: (source, package, …) deb
- Operating system: deb 9
Hi, we’re using Zammad with a small team (2-3 people) and want to expand to 10-15 people (agents).
We’re running Zammad 3.1 with ElasticSearch 5.6.16.
I wonder if I need to upgrade to a newer ES version to be future ready? Because you need to be a goddamn expert to get that ElasticSearch working. I tried so many things to upgrade to a newer version, no dice at all. I already spend way to many hours researching ES and upgrade paths, trying to get to 7.4.2 but I keep getting errors when building the index on different version versions higher then 5.6.16…
Our logs are full of error’s like this:
[2019-10-01T18:07:52,096][DEBUG][o.e.a.b.TransportBulkAction] [sZ_iGZH] failed to execute pipeline [zammad172706490976] for document [zammad_production_stats_store/_doc/3]
So what are we missing out with newer ES versions and how will this affect zammad?