I am sorry for not looking first. Did you mean this explanation? Text editor enhancements - #4 by thorsteneckel
So Zammad is supposed to get a new editor but there isn’t an eta yet on when?
Would it be possible to add something like “Formating Help” to the editing page, so that you don’t have to remember the shortcut strg+shift+h? Maybe at the top next to “Weblink”, “Link Answer”, “Image”, "Video, “Formatting Help”