Infos:
- Used Zammad version: 6.3.1
- Used Zammad installation type: Deb
- Operating system: Ubuntu 22.04
- Browser + version: Any
Expected behavior:
- Replying to a message including two group email addresses updates existing tickets in both groups.
Actual behavior:
- New message is only added to a ticket in one group.
Steps to reproduce the behavior:
- Send a message to two group addresses and a third address (ex: group1@domain.com, group2@domain.com, interested_party@domain.com) creating two tickets.
- Send a second message from interested_party@domain.com and include all original addresses in To: or CC: fields.