Hi everyone,
I am currently facing an issue with integrating ServiceNow into Zammad, and I could really use some help from those who might have experienced similar challenges.
I’m trying to set up a seamless integration between ServiceNow and Zammad.
Issue: During the integration process, I keep encountering an error that I can’t seem to resolve. The error message doesn’t provide much detail, making it difficult to pinpoint the exact problem. I have followed the integration guidelines provided by both ServiceNow and Zammad, but the issue persists. I’ve double-checked the API credentials, network settings, and permissions, and everything seems to be in order
I have been following the resources mentioned in this Building out a self-service ticket type selection menu servicenow Community Forum post. According to the guidelines, I need to simplify my queries to reduce their complexity or wait for the budget to reset before retrying the query.
Has anyone else faced similar issues? If so, could you please share any tips, tricks, or solutions that worked for you?
Any advice or guidance would be greatly appreciated.
Thanks in advance for your help… 