- Used Zammad version: 3.4
- Installation method (source, package, …): Docker
Based on example provided below, we expect the file attachment to support multiple files
However, looking at the code block, it overwrites the file attribute with replace: 1
Is this a bug or intended behavior to force attachment to single file only?
Nevertheless, our customer request to have multiple files to be attached for their convenient.
Did you have a look at the form itself?
When trying to upload a file it only allows you to select one file, not several.
So personally I currently guess that the form is supposed to expect only one file which is why it’s configured to ignore other files if you would somehow provide several ones.