# Zammad, Ubuntu 20.04 and SSLv3

**URL:** https://community.zammad.org/t/zammad-ubuntu-20-04-and-sslv3/7419
**Category:** Technical assistance
**Created:** [August 6, 2021, 6:28pm UTC](https://community.zammad.org/t/zammad-ubuntu-20-04-and-sslv3/7419 "2021-08-06T18:28:42Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![Dante4](https://community.zammad.org/letter_avatar_proxy/v4/letter/d/ea5d25/32.png) [@Dante4](https://community.zammad.org/u/Dante4)
#### Post date: [August 18, 2021, 3:03pm UTC](https://community.zammad.org/t/zammad-ubuntu-20-04-and-sslv3/7419/3 "2021-08-18T15:03:05Z")

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Roger, thank you for clarification.  
May you also assist with following questions?

[https://community.zammad.org/t/sla-1-hours-still-1-hour/7479](https://community.zammad.org/t/sla-1-hours-still-1-hour/7479)

> [@Escalation ticket notification](https://community.zammad.org/t/escalation-ticket-notification/7480):
>
> Used Zammad version: 4.1.x Used Zammad installation type: package Operating system: Ubuntu 18.04.05 Expected behavior: Create trigger with condition “escalation at – within last (relative) – 1 minute” & email from \*\*\* Create action email with recepnent UserXXX Send email from email \*\*\* Wait for escalation Await mail Receive mail within 1 min after SLA escalated Actual behavior: Create trigger with condition “escalation at – within last (relative) – 1 minute” & email from \*\*\* Create action…

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_[View the full topic](https://community.zammad.org/t/zammad-ubuntu-20-04-and-sslv3/7419)._