- Used Zammad version: 3.1.0 (The problem occurs in other versions too.)
- Used Zammad installation source: source.
- Operating system: Ubuntu 18.04 LTS
- Browser + version: Google Chrome (77.0.3865.90)
No Errors should be out thrown.
Every 5 minutes following Error is showing up:
In first Line we don’t have directly a problem with this behavior. Because all E-mails from this IMAP Account will be imported. Our problem is our monitoring tool (PRTG) which check the health status of our Zammad. With this repetitive error our sensor spam us with warning mails.
My consideration is that zammad try to often syncing mail and our Exchange Server (Microsoft Exchange Server 2013 version 15.0.1130.4005) blocks so many requests. Is it possible to change the query time of zammad ?
Or do we have another problem ? If you wish logs I can send them but didn’t find anything related by myself.