Zammad ruby Digest initialization failed:

mplch · March 14, 2024, 4:19pm

Infos:

Used Zammad version: Package zammad-6.2.0-1710415722.ca3a5152.centos8.x86_64
Used Zammad installation type: package
Operating system: Red Hat Enterprise Linux 8.9 (Ootpa), Linux 4.18.0-513.18.1.el8_9.x86_64
Browser + version: N/A

Expected behavior:

zammad-web-1 service listen on 3000 port
zammad run rails c should open console

Actual behavior:

Nothing listen on 3000 port.
zammad run rails c display this error.

opt/zammad/vendor/bundle/ruby/3.1.0/gems/openssl-3.2.0/lib/openssl/digest.rb:31:in `initialize': Digest initialization failed: disabled for FIPS (OpenSSL::Digest::DigestError)
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/openssl-3.2.0/lib/openssl/digest.rb:31:in `block (3 levels) in <class:Digest>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/openssl-3.2.0/lib/openssl/digest.rb:38:in `new'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/openssl-3.2.0/lib/openssl/digest.rb:38:in `block (3 levels) in <class:Digest>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/digest.rb:18:in `hexdigest'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/relation.rb:326:in `compute_cache_key'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/integration.rb:164:in `collection_cache_key'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/relation.rb:322:in `cache_key'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/relation.rb:401:in `cache_key_with_version'
from /opt/zammad/app/models/object_manager/attribute/set_defaults.rb:60:in `attributes_for'
from /opt/zammad/app/models/object_manager/attribute/set_defaults.rb:9:in `after_initialize'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:423:in `block in make_lambda'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:236:in `block in halting_and_conditional'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:599:in `block in invoke_after'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:599:in `each'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:599:in `invoke_after'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:108:in `run_callbacks'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:929:in `_run_initialize_callbacks'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/core.rb:471:in `initialize'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/inheritance.rb:75:in `new'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-7.0.8.1/lib/active_record/inheritance.rb:75:in `new'
from /opt/zammad/lib/models.rb:51:in `block in all'
from <internal:dir>:220:in `glob'
from /opt/zammad/lib/models.rb:34:in `all'
from /opt/zammad/config/initializers/models_preload.rb:7:in `block in <main>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:445:in `instance_exec'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:445:in `block in make_lambda'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:199:in `block (2 levels) in halting'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:687:in `block (2 levels) in default_terminator'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:686:in `catch'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:686:in `block in default_terminator'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:200:in `block in halting'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:595:in `block in invoke_before'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:595:in `each'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:595:in `invoke_before'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/callbacks.rb:106:in `run_callbacks'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-7.0.8.1/lib/active_support/reloader.rb:88:in `prepare!'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/application/finisher.rb:68:in `block in <module:Finisher>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/initializable.rb:32:in `instance_exec'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/initializable.rb:32:in `run'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/initializable.rb:61:in `block in run_initializers'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:228:in `block in tsort_each'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:431:in `each_strongly_connected_component_from'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:349:in `block in each_strongly_connected_component'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:347:in `each'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:347:in `call'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:347:in `each_strongly_connected_component'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:226:in `tsort_each'
from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/tsort.rb:205:in `tsort_each'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/initializable.rb:60:in `run_initializers'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/application.rb:372:in `initialize!'
from /opt/zammad/config/environment.rb:7:in `<main>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/zeitwerk-2.6.13/lib/zeitwerk/kernel.rb:34:in `require'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/application.rb:348:in `require_environment!'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/command/actions.rb:28:in `require_environment!'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/command/actions.rb:15:in `require_application_and_environment!'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/commands/console/console_command.rb:105:in `perform'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/thor-1.3.0/lib/thor/command.rb:28:in `run'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/thor-1.3.0/lib/thor/invocation.rb:127:in `invoke_command'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/thor-1.3.0/lib/thor.rb:527:in `dispatch'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/command/base.rb:87:in `perform'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/command.rb:48:in `invoke'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8.1/lib/rails/commands.rb:18:in `<main>'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
from /opt/zammad/bin/rails:5:in `<main>'

Steps to reproduce the behavior:

simply run zammad ruby c

MrGeneration · March 14, 2024, 5:06pm

CentOS 8 comes with OpenSSL 1 not 3 and thus you cannot use the package on the OS you’re trying to use.

mplch · March 15, 2024, 9:59am

Thank you for swift advise.

The problem is that we don’t know what can be other option. Also what is very strange that we made an instalation on RHEL 9 with ammad.x86_64 5.2.3-1666367682.702fc29a.centos8

Question is what is the other package source that is recommeded for RHEL ?

MrGeneration · March 15, 2024, 10:02am

There’s no other package source for RHEL installations.
Either go by docker-compose or source installation if you have to stick to RHEL or consider using Ubuntu / Debian.

system · March 10, 2025, 10:02am

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