Zammad Reporting not showing Tickets

  • Used Zammad version: 4.1.x
    I dont have access to server side of things and therefore can’t provide further information on this

Hi Zammad community,

I currently have the following Problem.

Zammad should show every Ticket in the Reporting category, yet it shows none. Not the overall Report shows anything nor the specific Reports for created/closed/… etc.

Does anyone else have had this? Im Using the standard Report and of course with that Elasticsearch.

Looking forward to your answers

Sounds like the search index needs a rebuild.
Hard to tell if there’s any error messages.

Your server admin may want to have a look into Zammads production log.

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