Zammad problem with image

  • Used Zammad version: 5.1.x
  • Used Zammad installation type: docker-compose
  • Operating system: alpine
  • Browser + version: any browser

Users send their response by mail with image, but when images are not local and saved zammad doesn’t see them, so we don’t get all of image from users.
We didn’t change anything in our configuration.

What could be the problem? How to fix this?