Hi! can you please give me advice how to fix it and why it happens? Zammad stop to create tickets from the mail massages. There is error message in Monitoring: “scheduler may not run (last execution of Chat.cleanup_close about 1 hour ago) - please contact your system administrator”
- Used Zammad version: 5.2.2
- Used Zammad installation type: package
- Operating system: Linux Ubuntu Server
- Browser + version: Chrome
Zammad create the ticket when message appears in incoming of the e-mail attached to group.
New messages recived by e-mail attached to group but Zammad don’t create the ticket