# Zammad Integration missing in Placetel **URL:** https://community.zammad.org/t/zammad-integration-missing-in-placetel/16363 **Category:** Technical assistance **Created:** [December 18, 2024, 6:19am UTC](https://community.zammad.org/t/zammad-integration-missing-in-placetel/16363 "2024-12-18T06:19:59Z") **Posts on this page:** 1 **Showing post:** 9
### Author: ![sobotata](https://community.zammad.org/letter_avatar_proxy/v4/letter/s/e495f1/32.png) [@sobotata](https://community.zammad.org/u/sobotata) #### Post date: [December 18, 2024, 3:35pm UTC](https://community.zammad.org/t/zammad-integration-missing-in-placetel/16363/9 "2024-12-18T15:35:57Z")
More information from Placetel… according to them a Zammad integration for Webex for Placetel is supposedly currently in Beta testing and will be realized via PhoneMondo like all the other “official” integrations and will cost 7,90 per user per month plus additional PhoneMondo costs 🙄 That means the integration will be more expensive than the Placetel licenses Maybe the community developers might want to look into creating a Webex Service App to integrate Webex for Placetel into Zammad that can be used for free like the old integration? I’m unfortunately not able to do anything like that 😕 Else I would start doing that right now Is there maybe any other way to at least somehow integrate Webex for Placetel with Zammad? Like for example using the general CTI? I don’t know how that works… --- _[View the full topic](https://community.zammad.org/t/zammad-integration-missing-in-placetel/16363)._