# Zammad & FusionPBX/Freeswitch
**URL:** https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326
**Category:** Development
**Created:** [March 28, 2019, 8:35pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326 "2019-03-28T20:35:11Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@laylow](https://community.zammad.org/u/laylow)
#### Post date: [March 28, 2019, 8:35pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/1 "2019-03-28T20:35:11Z")
FYI [https://www.youtube.com/watch?v=-K0XNqJJvEE](https://www.youtube.com/watch?v=-K0XNqJJvEE)
> **[Zammad Ticketing System Integration](https://www.pbxforums.com/threads/zammad-ticketing-system-integration.3123/)**
>
> I was asked by LayLow on IRC yesterday whether Zammad could be integrated with FusionPBX.
>
> I had a couple of hours to spare so I had a play, here's the results:
>
>
>
> The three files attached need to be dropped into the /usr/share/freeswitch/scripts...
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### Author:  [@giji](https://community.zammad.org/u/giji)
#### Post date: [April 9, 2019, 11:13pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/2 "2019-04-09T23:13:08Z")
Hello Laylow
Could you point me on the way to download the needed lua scripts from that forum ? even after registration i do not have permission to download from there ☹
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### Author:  [@laylow](https://community.zammad.org/u/laylow)
#### Post date: [April 10, 2019, 10:08am UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/3 "2019-04-10T10:08:22Z")
The moderator has to approve your account. Pls allow him some time ok? Please check your spam box
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### Author:  [@giji](https://community.zammad.org/u/giji)
#### Post date: [April 14, 2019, 11:09pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/4 "2019-04-14T23:09:45Z")
there was no any mention of approval on registration (i may have missed it?) that’s why i presumed there was some technical glitch, anyway thanks for update i was approved by moderator , installed the script and everything works flawlessly.
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### Author:  [@laylow](https://community.zammad.org/u/laylow)
#### Post date: [April 21, 2019, 3:35am UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/5 "2019-04-21T03:35:27Z")
Nice to hear it works for you! Any additional work and/or progress would be appreciated, to be shared here.
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### Author:  [@lcx](https://community.zammad.org/u/lcx)
#### Post date: [August 30, 2019, 2:10pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/6 "2019-08-30T14:10:21Z")
I have put everything (with DigiDaz’s permission) up as a github repo here: [https://github.com/lcx/zammad-fusionpbx-cti](https://github.com/lcx/zammad-fusionpbx-cti) added a readme and what to set up in the dialplan.
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### Author:  [@laylow](https://community.zammad.org/u/laylow)
#### Post date: [August 30, 2019, 2:55pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/7 "2019-08-30T14:55:06Z")
Thank you and DigiDaz!
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [August 30, 2019, 5:26pm UTC](https://community.zammad.org/t/zammad-fusionpbx-freeswitch/2326/8 "2019-08-30T17:26:19Z")
Neat, thanks for your work!