Zammad Email respondig


can i put that evry time when i write something in one support ticket that i send one email to customer?
Now i need to choose responde email?

Hey std,

use an Trigger for that.

Hey Thnx.
Its worked but how i can send all Text from Ticket.
In Body i can put only Text but i want to Sent all Ticket.

You cannot sendout a complete ticket sumamry of all articles in Zammad. It’s not supported.

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