I´m using zammad for a while. At the beginning of this year I started the podcast Cloud Podcast (www.cloudpodcast.eu). I´ve invited zammad to be part of the next podcast production to discuss cloud, collaboration and their software.
At the podcast there will be a time slot, where we can discuss questions from the community. So: what do you want to know about zammad, their engineers, the next features etc.?
Please write me your questions here until wednesday and we will discuss it.