I have hunted and hunted. Does Zammad not have this feature??
You didn’t include a lot of detail about what you are looking for but I think you’re looking for text modules:
https://admin-docs.zammad.org/en/latest/manage/text-modules.html
Hi there, I am so sorry. Just seen this. Yes! Ticket templates is what I was looking for!
Thank you!!
This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.