After updating to Zammad 4.0 I wanted to have a look at the new GitLab integration. I was able to establish the integration and link a Zammad ticket to a ticket on a our self hosted GitLab.
But I can’t find any information about how to use the other features:
- The integration automatically creates a ticket in Zammad for new GitLab issues. Within the ticket, you can make various changes to the issue.
- If desired, you can update the status of the issue directly in Zammad. The following options are available:
- Add important information about the issue directly via the Zammad ticket. This includes for example:
- Status of the issue
- Who it is assigned to
I think I missed something to configure?!?
What makes you think that the mentioned functions are available to the integration?
If they would, we would mention it in the documentation.
TL;DR: The function you’re seeking is not available.
Good to know so I don’t have to investigate further in this
I searched for it because of the announcement of the GitLab integration for Zammad 4.0.
Thanks for the hint. I’ve informed our webmaster to correct this information.
Sorry for the confusion.
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