# Zabbix integration with the Incinga-Plugin
**URL:** https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712
**Category:** Feature requests
**Created:** [June 28, 2019, 9:20am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712 "2019-06-28T09:20:23Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@mpmichael](https://community.zammad.org/u/mpmichael)
#### Post date: [June 28, 2019, 9:20am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/1 "2019-06-28T09:20:23Z")
Hello,
I try to use the Incinga Integration to work with my Zabbix Notifications. I found this Topic: [[Solution] PRTG integration like Nagios or Incinga](https://community.zammad.org/t/solution-prtg-integration-like-nagios-or-incinga/672)
and it is very helpful.
But I’m not sure witch Keyword’s are to use for State (in the Body)…
is it “open” for a new issue and “recovery” to close?
Or do I have to use a explicite format in the “Subject”?
Best regards
Martin
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### Author:  [@Newan](https://community.zammad.org/u/Newan)
#### Post date: [June 28, 2019, 9:44am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/2 "2019-06-28T09:44:51Z")
Open=new Ticket
Recovery = closed ticket
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### Author:  [@mpmichael](https://community.zammad.org/u/mpmichael)
#### Post date: [June 28, 2019, 9:56am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/3 "2019-06-28T09:56:27Z")
Hello,
many thank’s for the answer. So I’ve to set this in the Body.
Greetings
Martin
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### Author:  [@mpmichael](https://community.zammad.org/u/mpmichael)
#### Post date: [June 28, 2019, 10:46am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/4 "2019-06-28T10:46:10Z")
Bad luck. It didn’t worked. I’ve two tickets in my Zammad:
The OPEN Ticket:
**Subject** : Open: TEST-Server + Zabbix agent on TEST-Server is unreachable for 5 minutes
**Body:**
State: Open
Host: TEST-Server
Service: Zabbix agent ping
Address:test.mydomain.com / 10.1.0.159
Date/Time: 2019.06.28 / 12:36:56
Message: Zabbix agent on TEST-Server is unreachable for 5 minutes is Up (1)
Severity: Average…
Problem: agent.ping has Up (1)
Description: The agent always returns 1 for this item. It could be used in combination with nodata() for availability check.
Original problem ID: 27221
_And this is the recovery Mail:_
**Subject:** Recovery: TEST-Server + Zabbix agent on TEST-Server is unreachable for 5 minutes
**Body:**
State: Recovery
Host: TEST-Server
Service: Zabbix agent ping
Address:test.mydomain.com / 10.1.0.159
Date/Time: 2019.06.28 / 12:36:56
Message: Zabbix agent on TEST-Server is unreachable for 5 minutes is Up (1)
Severity: Average…
Problem: agent.ping has Up (1)
Description: The agent always returns 1 for this item. It could be used in combination with nodata() for availability check.
Original problem ID: 27221
Any clue why that doesn’t work?
Greetings
Martin
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### Author:  [@Newan](https://community.zammad.org/u/Newan)
#### Post date: [July 2, 2019, 11:33am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/5 "2019-07-02T11:33:54Z")
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### Author:  [@mattronix](https://community.zammad.org/u/mattronix)
#### Post date: [January 15, 2020, 8:55pm UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/6 "2020-01-15T20:55:06Z")
Did you ever get this working?
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### Author:  [@Newan](https://community.zammad.org/u/Newan)
#### Post date: [June 10, 2020, 6:34am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/7 "2020-06-10T06:34:27Z")
Yes, it works, but the email structure has to be the same as in my screenshot so that everything is recognized. This is the standard Nagios mail.
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [June 10, 2020, 9:29am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/8 "2020-06-10T09:29:16Z")
You could also use Zabbix templates - this works starting with Zabbix 5.
See: [https://www.zabbix.com/integrations/zammad](https://www.zabbix.com/integrations/zammad)
---
### Author:  [@system](https://community.zammad.org/u/system)
#### Post date: [August 18, 2020, 1:23am UTC](https://community.zammad.org/t/zabbix-integration-with-the-incinga-plugin/2712/9 "2020-08-18T01:23:19Z")
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