Wrong response from the webhook: 500 Internal Server Error

Technical assistance
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  • Used Zammad version: 6.2.0
  • Used Zammad installation type: package
  • Operating system: ubuntu 22.04
  • Browser + version: google chrome 122

Hello, I can’t connect telegram bot to zammad, I add it by token to zammad, then I write a message to the bot and it doesn’t come to zammad. getWebhookInfo returns the following message:
{ "ok":true, "result":{ "url": "<domain>", "has_custom_certificate":false, "pending_update_count":5, "last_error_date":1710024058, "last_error_message": "Wrong response from the webhook: 500 Internal Server Error", "max_connections":40, "ip_address": "<IP>"}

SSL - Letsencrypt

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Hi @volsea. What’s logged in Zammad’s production.log?

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