- Used Zammad version: 5.0
- Used Zammad installation type: package
- Operating system: Ubuntu
- Browser + version: All
I’m facing a problem with the calendar event generation from the tickets.
It seems that the generated DTSTART and DTEND Variables reports the right day but the wrong time of the event.
i would also ask: where this two variables are taken from the created Ticket? Because i have created two custom fields where i set the start and the end of the event
BEGIN:VCALENDAR
VERSION:2.0
PRODID:icalendar-ruby
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTAMP:20211116T122330Z
UID:1dd012fe-2230-4868-8b10-ce21417ddbc2
DTSTART;TZID=Europe/Rome:20211116T000000
DTEND;TZID=Europe/Rome:20211116T000000
CLASS:PRIVATE
DESCRIPTION:T#27028
SUMMARY:aperto ticket: ‘test’
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20211116T122330Z
UID:77587080-2e8a-4794-85eb-2ae8af6c5e4a
DTSTART;TZID=Europe/Rome:20211116T000000
DTEND;TZID=Europe/Rome:20211116T000000
CLASS:PRIVATE
DESCRIPTION:T#27035
SUMMARY:aperto ticket: ‘test’
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20211116T122330Z
UID:009deaf1-a510-45c7-9612-ea2339edcd5f
DTSTART;TZID=Europe/Rome:20211116T000000
DTEND;TZID=Europe/Rome:20211116T000000
CLASS:PRIVATE
DESCRIPTION:T#27032
SUMMARY:aperto ticket: ‘Configurazione Nextcloud su Zadara’
END:VEVENT
END:VCALENDAR
Expected behavior:
- The Created ticket Might be listed on the calendar with the right hour
Actual behavior:
- The Created ticked is listed on the Calendar with the right Date but the wrong Time (00:00)
Steps to reproduce the behavior:
- Create a Ticket and set Start and End of the event (Created two DATETIME custom variables inside Object)