Greeting, Sir and Madam…
I need a little help to implement Zammad to be fit to some requirement.
I think what I really need is exactly what Zammad already has…
I just need some guide to config them to get in shape.
I do need suggestion about these action.
- Can Zammad set the user’s ticket limit?
Customer 1 is on role A, can create 10 tickets.
Customer 2 is on role B, can create 20 tickets.
- So we can’t auto display the uploaded picture (normally show only file name) ?
ex.what happen when we choose file to upload like .jpg or .png in facebook chat.
- Is there a way to get notification to agent or admin when someone registered ?
I need to approve new users, any suggestion about it ?
- Can i edit the overview of any user or maybe show some MOTD to user when they logged in ?
The overview when admin is not either an agent will be TOO white blank space, so i need to do something with it…
Thank you and forgive me if there’s already an answer in the community.