Infos:
- Used Zammad version: 5.4
- Used Zammad installation type: PKG, Ubuntu
- Operating system: Ubuntu
- Browser + version: Chrome
Expected behavior:
- A shared OFFICE365-Mailbox hosts the contact list with our clients. When changes are made, those should be updatet in ZAMMAD. Clients without changes should not be updatet.
Actual behavior:
- Most Clients with changes are updatet. Many Clients without changes are updatet too. Login-IDs are updated and reverted in the same step in a manner i do not understand.
Steps to reproduce the behavior:
- Each time the Exchange synchronisation starts.