Unchangeable value in the "Group selection for ticket creation" box in the Forms settings

[FrancescoPesce]

Hi, thanks in advance. I have updated Zammad to the latest version (6.2) before requesting assistance.

About a month ago the value of the “Group selection for ticket creation” box in the forms channel settings page has changed to the first group in my group list.

The forms channel settings page has no “Save” button, so all I can do is insert the correct value in the box and… nothing else. The value does not get saved: tickets opened through the form will still report the wrong group and as soon as I get back to the forms channel settings page I will still find the wrong value in the box.

This box is not part of the designer, so it is not possible for me to solve the issue by manually editing the source code provided.

How can I actually save the value I’ve inserted in the box?
I’m feeling dumb
Thanks again!
Francesco

[fliebe92]

Hi @FrancescoPesce.

If this is not working for you, feel free to file an issue in our GitHub repo. This seems to be a bug then.

[MrGeneration]

This aint a bug.

See our documentation:

https://admin-docs.zammad.org/en/latest/channels/form.html

[fliebe92]

If the group is not stored, it’s a bug I guess

[MrGeneration]

Right. The group no longer is being stored. wtf.

[fliebe92]

"Group selection for ticket creation" box in the Forms settings is not stored

[fliebe92]

@FrancescoPesce issue is fixed. Please have a look at packager.io and wait until the build was successful, then you can update.

[FrancescoPesce]

Amazing promptness! Thank you!