# Triggers not working/sending emails - Want to send emails when a ticket is updated

**URL:** https://community.zammad.org/t/triggers-not-working-sending-emails-want-to-send-emails-when-a-ticket-is-updated/7383
**Category:** Technical assistance
**Created:** [July 30, 2021, 3:18pm UTC](https://community.zammad.org/t/triggers-not-working-sending-emails-want-to-send-emails-when-a-ticket-is-updated/7383 "2021-07-30T15:18:43Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [December 21, 2021, 1:39pm UTC](https://community.zammad.org/t/triggers-not-working-sending-emails-want-to-send-emails-when-a-ticket-is-updated/7383/4 "2021-12-21T13:39:40Z")

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