Trigger - Send Mail when Ticket get closed

Zammad: 2.7

Hello,

what iam doing wrong? I want to send a Mail to the Customer when the Ticket get closed. This is how my Trigger looks:

Thank you for your assistance!

try insert customer as destinary of mail, (i have the same trigger and without sender field it works but i don’t think that is the problem).


(sorry for italian lang :joy: )

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That was my Error! Thank you for your help. The Topic can be closed.

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