Trigger/Scheduler to send a list of tickets

Technical assistance
1
  • Used Zammad version: 6.2.0
  • Operating system: Windows 11
  • Browser + version: Microsoft Edge

Is there a way that Zammad send a summary or a report every 1st Monday of the month?

We categorize certain tickets and create an export of these tickets manual monthly via reports. We would like to automate this process.

Does anyone have an idea how to easily implement this?

Thanks.

1 Like
2

I think inside Zammad this is currently not possible, but with the usage of the API from outside you could implement some solutions.

3

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