Trigger, multi emails in Condition


  • Used Zammad version: 4 on Debian 10
  • Used Zammad installation source: package
  • Operating system: Mac OS
  • Browser + version: Chrome 89

How could i add multi email in Condition field? see screenshot below
Ex: i’d like to add more email address into “To” field, not only

Thank you.

i also tried to use regex like below, but it doesn’t work, the auto reply email is still sending.

regex: (user1|user2)

Triggers do not allow usage of regular expressions.
I’m sure you want to ensure that specific users (maybe because they requested) do not receive trigger based mails.

The best way to achieve that would be a custom object for user accounts that you can check on.
If we’re talking about specific aliases from systems like noreply Zammad does have a function for that. If last option is relevant to you, you may want to check Block Notifications settings within one of the email channels. ( Settings — Zammad documentation )

AND/OR options are a thing and on our list:

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Got it. thanks @MrGeneration
These info are useful to me.

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