- Used Zammad version: 3.1
- Used Zammad installation source: ubuntu community
- Operating system: ubuntu
- Browser + version: chrome
I get issue with trigger.
The trigger change change boolean ticket object to “yes” when I update the ticket.
I want to update manually object “Lu” to “No” without triggered.
But currently if I manually set the boolean to “no” (see screnshot below), when I update ticket, object “Lu” go to “Yes” bescause it triggers but If I set manually “Lu” i don’t want to triggered.
How can I do that ?
Steps to reproduce the behavior:
Create an object “Lu” : boolean (yes/no)
Create a trigger :