Ticket Priority unable to change

Technical assistance
1

Unable to change ticket priority to another value then normal

chosing another priority is possible, but after Apply Changes,
the priority value moves back to normal

Infos:

  • Used Zammad version: 6.2.0-1703848222.b78c3a07.centos8
  • Used Zammad installation type: (package)
  • Operating system: almalinux 8
  • Browser + version: Edge for Business 122.0.2365.52 (Offizielles Build) (64-Bit)

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

2

Hi @a.vidmar. Do you have any Core Workflow or a trigger active that is kicking in here making the trouble?

3

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