Ticket object permissions

cyracks · April 3, 2020, 11:38pm

Hello,

I would like that ticket attribute (admin -> objects -> Ticket -> new attribute) is available only to certain group of users or admins, but that is not possible to set in UI. Is there any other way to set visibility of certain ticket attributes to specific group/admin users ?

Regards,
Tomaž

MrGeneration · April 7, 2020, 9:04pm

Hey,

right now it’s not possible to further restrict access to objects beside being agent or customer.

cyracks · April 7, 2020, 9:20pm

Thank you for the answer.

system · August 5, 2020, 9:20pm

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