Ticket oբjects visible

Infos:

  • Used Zammad version: 6.0.0
  • Used Zammad installation type: ( docker-compose,)
  • Operating system: ubuntu 22.04
  • Browser + version:

it is possible to make the ticket object visible only to the agent group for which it is needed

You can do this using core workflows

https://admin-docs.zammad.org/en/latest/system/core-workflows.html

1 Like

Hi @Emil, I don’t get at all what you would like to do. Please be more specific in your description and use the template. Thanks a lot :slight_smile: