Infos:
- Used Zammad version: 6.0.0
- Used Zammad installation type: ( docker-compose,)
- Operating system: ubuntu 22.04
- Browser + version:
it is possible to make the ticket object visible only to the agent group for which it is needed
You can do this using core workflows
https://admin-docs.zammad.org/en/latest/system/core-workflows.html
1 Like
Hi @Emil, I don’t get at all what you would like to do. Please be more specific in your description and use the template. Thanks a lot 
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