Ticket history order: Last reply first

Technical assistance
#1

Hi Guys,

is there a way to change and save the ticket history order? I mean in the agents working view, not the overview under Ticket > History
Our agents want to see the last message at first position when they open a ticket.

Thank you in advance.
Jan

  • Used Zammad version: 2.5.x
  • Used Zammad installation source: deb-pakage
  • Operating system: Ubuntu 16.04
  • Browser + version: Firefox Quantum / Chrome
#2

As far as I am aware, this is not possible at the moment. At least I cannot find any options in the UI.

#3

Thanks for your reply. Seems to be impossible. Jan

#4

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