# The right request to display escalated tickets in zammad
**URL:** https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030
**Category:** Technical assistance
**Created:** [July 29, 2020, 7:07am UTC](https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030 "2020-07-29T07:07:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@droper19](https://community.zammad.org/u/droper19)
#### Post date: [July 29, 2020, 7:07am UTC](https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030/1 "2020-07-29T07:07:49Z")
I know it is possible to list escalated tickets using the Escalated Tickets bar, but I am asking if there is a way to display Escalated tickets using a request in the search bar.
For example : (state:closed) this request shows the closed in zammad
What is the right request to show all escalated tickets ?
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### Author:  [@Yves](https://community.zammad.org/u/Yves)
#### Post date: [July 29, 2020, 11:13am UTC](https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030/2 "2020-07-29T11:13:10Z")
Hi, you can create your own view under settings / overviews
Cheers Yves
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [July 29, 2020, 11:39am UTC](https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030/3 "2020-07-29T11:39:30Z")
Keep in mind the mentioned overview limitations on this page:
[https://admin-docs.zammad.org/en/latest/manage/overviews.html](https://admin-docs.zammad.org/en/latest/manage/overviews.html)
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### Author:  [@system](https://community.zammad.org/u/system)
#### Post date: [November 26, 2020, 11:39am UTC](https://community.zammad.org/t/the-right-request-to-display-escalated-tickets-in-zammad/5030/4 "2020-11-26T11:39:35Z")
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