Infos:
- Used Zammad version: 4.1.x
- Used Zammad installation type: package
- Operating system: Ubuntu 18.04
- Browser + version: Chromium
Expected behavior:
- To be able to add a text-module via CSV-import with multiple groups just like in the UI.
Actual behavior:
- If one group is defined it works okay.
- If more than one group is define, the import reports errors
- Tried “group1, group2”, “group1; group2”, “group1 group2” and “[group1 group2]” to no success
Steps to reproduce the behavior:
- Add following in the import field
id,name,keywords,content,note,active,groups
,vdbg - Vielen Dank und beste Grüße,"a b c",Vielen Dank und beste Grüße.,"",true,"Users Agents"
Zammad does currently not support importing text modules via CSV with several groups.
As Zammad already is suggestion invalid ways:
id,name,keywords,content,note,active,groups
1,test,testing,Xyz,,true,Group 1
"","","","","","",Support,""
I’d classify this as a bug.
Would you mind creating a bug report on GitHub - zammad/zammad: Zammad is a web based open source helpdesk/customer support system and reference this thread within it as well? I’ll handle the tagging.
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