SystemID and Ticket #s

This is probably a dumb question, but what happens to the ticket #s when you have more than 1000 tickets?


SystemID: 44

What’s after ticket 44999?


It counts up …?

Counting up sends it to 45000 which is a different SystemID, but I see what I missed… “The increment will automatically get another digit if needed.” … so it would be 441000.

Right it counts the increment up, the increment stands alone to the system ID which -in your case- is 44.

This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.