SystemID and Ticket #s

Lobby
1

This is probably a dumb question, but what happens to the ticket #s when you have more than 1000 tickets?

Example…

SystemID: 44

What’s after ticket 44999?

Thanks!

2

It counts up …?
https://admin-docs.zammad.org/en/latest/settings/ticket.html#number

3

Counting up sends it to 45000 which is a different SystemID, but I see what I missed… “The increment will automatically get another digit if needed.” … so it would be 441000.

4

Right it counts the increment up, the increment stands alone to the system ID which -in your case- is 44.

5

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