StatusCode 500 Error on user password reset

[Brandon]

Infos:

• Used Zammad version: 4.1.x
• Used Zammad installation type: (Ubuntu Repo)
• Operating system: Ubuntu 20.04 LTE
• Browser + version: Chrome, Firefox

Expected behavior:

• User can reset password using “Reset Password?” utility,

Actual behavior:

• StatusCode: 500
  {“error”:“Error ID 5U0ZAHXX: Please contact your administrator.”}

[Brandon]

This issue is resolved.

Closed