StatusCode 500 Error on user password reset

Infos:

  • Used Zammad version: 4.1.x
  • Used Zammad installation type: (Ubuntu Repo)
  • Operating system: Ubuntu 20.04 LTE
  • Browser + version: Chrome, Firefox

Expected behavior:

  • User can reset password using “Reset Password?” utility,

Actual behavior:

  • StatusCode: 500
    {“error”:“Error ID 5U0ZAHXX: Please contact your administrator.”}

This issue is resolved.

Closed