[SOLVED] Zammad trouble office365

Technical assistance
1

Hi, i’m new in this system before of this i used otrs, well i install Zammad in ubuntu server 20.04 with nginx postgresql elastic, all fine but i try configure email account system, this account is in office 356 but appearme this error:

zammad
zammad708×520 35.1 KB

I read this post and i configure Notification Sender with the same direction but noting

image
image830×222 9.15 KB

I readed severals links about this trouble but i cant solved, if this produce a message error where i can see? and how can this application direfence if use TLS or SSL? Please help me.

2

Is your sender adress correct? We solved the problem by editing the notification adress from notify@zammad.org to notify@ourdomain.tld

3

Hi @TechnokratVogt , well the address is my account of office365 how you see is helpdesk@mydomain.com.pe also i thinked that is a trouble with the fqdn of the system that say mail.mydomain.com.pe but i edited this and i use mydomain.com.pe this with Setting.get(‘fqdn’) but not work.

Also i tried with my account gmail with port 587 but the same error

zammad1

How i select that use TLS?

4

We “solved” this by configuring a local MTA… We weren’t able to get it work via UI either.

BR wucherpfennig

5

Is 2FA set in the account you are trying to setup?

6

@YosefAdPro no, i dont have enabled 2FA i’m the admin of O365.
@wucherpfennig then you tell me that this not work for O365 and i can install a mta (ex. postfix) Anybody have this integration between O365 and Zammad?

7

Well i read all response in this forum and others sites (not is joke) and i see this coment of @MrGeneration

And i read this link of O365 for enable SMTP authentication

And all work!! thanks to @TechnokratVogt @YosefAdPro @wucherpfennig for the comments.

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