# \[solved\] Ubuntu 18.04 LTS Support
**URL:** https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711
**Category:** Technical assistance
**Created:** [December 4, 2018, 12:10pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711 "2018-12-04T12:10:14Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [December 4, 2018, 12:10pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/1 "2018-12-04T12:10:14Z")
Hello,
at the Installation Documentation i read already that Ubuntu 16.04 is actually supported. Did anyone know when Ubuntu 18.04 LTS will be supported?
Thank you for your Answers!
---
### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [December 4, 2018, 6:56pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/2 "2018-12-04T18:56:33Z")
We actually support Ubuntu 18.04 - sorry for the incorrect documentation.
The Repo-Add and Install should be as follows:
```
wget -qO- https://dl.packager.io/srv/zammad/zammad/key | sudo apt-key add -
sudo wget -O /etc/apt/sources.list.d/zammad.list https://dl.packager.io/srv/zammad/zammad/stable/installer/ubuntu/18.04.repo
sudo apt-get update
sudo apt-get install zammad
```
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### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [December 5, 2018, 8:41am UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/3 "2018-12-05T08:41:55Z")
Hello,
thank you for the Information. Iam not so familar with Linux so maybe can you help me with the order of the Dist Upgrade and Zammad Upgrade.
I got a fresh Ubuntu 16.04 and a fresh Zammad 2.7 Installation. Should i upgrade first Ubuntu, add the ne Repository and Upgrade then Zammad or what would be the right way? Should i remove the old Repository first before i add the new one?
---
### Author:  [@kwoodVisions](https://community.zammad.org/u/kwoodVisions)
#### Post date: [December 5, 2018, 6:05pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/4 "2018-12-05T18:05:23Z")
If you already have Ubuntu 16.04, why are you switching to 18.04? If you’re upgrading your OS, you’d need to upgrade the OS first and then Zammad.
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### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [December 14, 2018, 5:47am UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/5 "2018-12-14T05:47:33Z")
The reason why i ask is because i installed a complety new Linux VM for Zammad and if i knew it before that Ubuntu 18.04 LTS is supported, i would choose the newer version 😃
But thank you for your help 🙂
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [December 14, 2018, 10:55am UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/6 "2018-12-14T10:55:46Z")
Sorry about that, the documentation finally holds those information ^^" (Better late than never).
You should be fine with backing up or creating a snapshot and then upgrading to 18.04.
Just watch out for elasticsearch staying at 5.x.x
---
### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [March 7, 2019, 5:11pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/7 "2019-03-07T17:11:18Z")
Hello,
now i tried to upgrade from Ubuntu 16.04 LTS to 18.04 LTS and got a big problem with the postgresql Database. During the Ubuntu Upgrade, it shows me that Postgresql 9.5 is not longer supported.
After the Ubuntu Upgrade Zammad doesn’t worked anymore. I upgraded Zammad to Version 2.9 before i did the Ubuntu Upgrade, but it doesn’t seems to upgrade the Database to Version 10.
What can i do now to do a inplace update of Ubuntu? Iam not very deep into Linux and would be happy about every help.
---
### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [March 8, 2019, 3:48pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/8 "2019-03-08T15:48:40Z")
Ok i followed this Instructions:
[https://www.paulox.net/2018/05/19/upgrading-postgresql-from-9-6-to-10-0-on-ubuntu-18-04/](https://www.paulox.net/2018/05/19/upgrading-postgresql-from-9-6-to-10-0-on-ubuntu-18-04/)
So i updatet PostgreSQL beforde i did the Ubuntu InPlace Update. After this Zammad was running without any error.
After the Ubuntu Update i added the 18.04 Repository. Will i get now the newest Updates?
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 16, 2019, 10:32pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/9 "2019-03-16T22:32:40Z")
You should get the newest updates with that, yes.
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### Author:  [@anon43131755](https://community.zammad.org/u/anon43131755)
#### Post date: [March 19, 2019, 4:58pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/10 "2019-03-19T16:58:30Z")
Today i did the first update after the Ubuntu Update and got this Error:
chown: cannot access ‘/opt/zammad/tmp/cache\_file\_store\_production/507’: No such file or directory
dpkg: error processing package zammad (–configure):
installed zammad package post-installation script subprocess returned error exi t status 1
Setting up libtiff-dev (4.0.9-5ubuntu0.2) …
Processing triggers for initramfs-tools (0.130ubuntu3.7) …
update-initramfs: Generating /boot/initrd.img-4.15.0-46-generic
Processing triggers for libc-bin (2.27-3ubuntu1) …
Processing triggers for resolvconf (1.79ubuntu10.18.04.2) …
Errors were encountered while processing:
zammad
E: Sub-process /usr/bin/dpkg returned an error code (1)
What this means? The Directory is there and the rights are identical with the other Folders.
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 19, 2019, 5:31pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/11 "2019-03-19T17:31:49Z")
Please open a new topic and do not recycle old threads.
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 19, 2019, 5:31pm UTC](https://community.zammad.org/t/solved-ubuntu-18-04-lts-support/1711/12 "2019-03-19T17:31:53Z")