[solved]Ticket Text via E-Mail

[t4nhelpdesk]

• Used Zammad version: 2.5.x
• Operating system: Debian

Expected behavior:

*When i create a ticket i would like to display the marked box in the costumer E-Mail notification

I work with a trigger which diplays (#{config.ticket_hook}#{ticket.number} ) but not the text.
Is there any variable i can use?

Thanks for your help!
Greeting

[dvnkln]

Hey @t4nhelpdesk,

if i understand you correctly you’re probably looking for
#{article.body_as_html}

cheers

[t4nhelpdesk]

Hey @dvnkln

thanks for the answer!
That was excatly I was looking for

Have a nice day!

Greets
t4n