[solved] [Resolved] Zammad stops running while exiting terminal in Webmin

[bdubois]

• Used Zammad version: 2.9
• Used Zammad installation source: from source
• Operating system: Debian 9 / Apache 2.4.25 / MySQL version 10.1.37 / Webmin 1.9 / Virtualmin 6.06-2
• Browser + version: Any browser

Expected behavior:

• Continue running after closing terminal window.

Actual behavior:

• Puma stops running after closing terminal window, causing Zammag to be unavailable and 503 error.

Steps to reproduce the behavior:

• Followed installation guide from sources, installed environnement with virtualhost user, deployed latest, configure and start Zammad manually with command given in documentation :

rails s -p 3000 # application web server script/websocket-server.rb start # non blocking websocket server script/scheduler.rb start # generate overviews on demand, just send changed data to browser

Then :

cd scripts/systemd sudo ./install-zammad-systemd-services.sh

But after reboot, 503 error until starting Zammag manually. If I close terminal window, it stops Zammad.

[bdubois]

Ok don’t bother.

For those who have this issue, you must configure service to specify zammad location and app user.
In Webmin you can find a list of service in System > Bootup and Shutdown and then you can select Zammad service open configuration file and make the changes.

• APP_ROOT="/your/path/to/zammad/root"
• APP_USER=“virtualhost user”

Can’t make it start whith server boot though. Wonder why. If I find, I’ll post the solution.

You you need documentation for Webmin installation, ask. Painfull but worth it.

Cheers.